Programme

Wednesday, 11 June 2025


07.30	Registration Desk Opens Welcome Coffee/Tea in the Foyer
08.30	Opening
08.35	Opening Session - The World We Are In: Risks & Opportunities
09.00	Session 1 - How Well Do You Know Your Customers?
10.00	Networking Break
10.40	Session 2 - How Relevant are your Assortments & Services ?
12.10	Networking Lunch
13.15	Session 3 - Unlocking your Behind-the-Scene Potential
14.15	Session 4 - Roundtable
14.45	Networking Break
15.15	Session 5 - Staying on Top in a Digital World
16.45	Closing Day 1 Official Dinner
18.30	Welcome Cocktail followed by the Official Dinner & Award Ceremony
21.30	After Dinner Lounge

Thursday, 12 June 2025

07.30	Registration Desk Opens Welcome Coffee/Tea in the Foyer
08.30	Opening Session
09.00	Session 6 - Strengthening your Brand & Uniqueness
10.30	Networking Break
11.00	Session 7 - Roundtable
11.30	Session 8 - In this Instant World, Why Customers Should Come Back ?
13.00	Closing Remarks
13.15	End of the Programme Snacks
14.30	Store Tour at Lotte Department Store Simultaneous translation in Korean, Chinese and Japanese provided during all sessions.